PRIVACY POLICY
Effective Date: 11/11/2025
L&A Loyalty Holdings Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, communicate with us, or use our services.
By visiting our website or soliciting our agency’s services, you agree to this Privacy Policy and the collection and use of information as described below.
“We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. “
- Information We Collect
We collect the following categories of personal information:
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Category
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Examples
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Purpose of Collection
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Identifiers
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Name, phone number, email address, mailing address, IP address
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To identify you, communicate with you, and provide requested services
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Commercial Information
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Records of products or services purchased, obtained, or considered
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To process service requests and manage customer relationships
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Internet or Network Activity
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Browsing history, search history, website interactions
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To analyze trends, improve website performance, and personalize user experience
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Geolocation Data
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Approximate location derived from IP address
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To ensure proper regional service availability
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Professional or Employment Information
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Business name, occupation, or title (if provided)
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To provide business or commercial service quotes and support
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Inferences
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Preferences or interests inferred from interactions
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To enhance marketing relevance and customer experience
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We do not collect sensitive personal information unless required by law or expressly provided by you.
- How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, manage, and improve our services.
- To respond to inquiries, process transactions, or fulfill requests.
- To communicate updates, offers, or service information.
- To personalize your experience and improve our website.
- To comply with applicable legal obligations.
- How We Share Your Information
We may share your information as follows:
- Service Providers: With trusted vendors who assist with operations, such as hosting, customer service, marketing, and data analytics.
- Legal or Regulatory Requests: When required by law, court order, or government agency.
- Business Transfers: As part of any merger, acquisition, or asset sale involving L&A Loyalty Holdings Inc.
We do not sell or share personal information as defined by the CCPA/CPRA. If this ever changes, we will update this notice and provide you with the right to opt out.
- Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights regarding your personal information:
- Right to Know
You may request that we disclose the categories and specific pieces of personal information we have collected, used, or disclosed about you.
- Right to Delete
You may request that we delete personal information we have collected from you, subject to certain exceptions (such as when required for legal compliance or ongoing services).
- Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing
Although L&A Loyalty Holdings Inc. does not sell or share personal data for monetary value, you still have the right to opt out of any future sale or sharing by submitting a request through our “Do Not Sell or Share My Personal Information” link (if applicable).
- Right to Limit Use of Sensitive Personal Information
If we collect any sensitive personal information, you may request that we limit its use to only those purposes necessary to perform our services or comply with the law.
- Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
How to Submit a Privacy Request
To exercise your privacy rights under the CCPA/CPRA, please contact us using any of the following methods:
We may need to verify your identity before processing your request. Authorized agents may also submit requests on your behalf if proper authorization is provided.
- SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from L&A Loyalty Holdings Inc. Message and data rates may apply. Message frequency may vary. You can opt out at any time by replying STOP to any message. For full details, please review our [SMS Terms & Conditions]([Insert Link]).
- Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.
- Data Security
We maintain reasonable physical, technical, and administrative safeguards to protect personal information from unauthorized access, disclosure, or destruction. However, no data system can be guaranteed to be completely secure.
- Cookies and Tracking
Our website uses cookies and similar technologies to collect usage data and enhance user experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy
Our website and services are not directed toward children under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.
- Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with a new effective date. Your continued use of our website or services after updates constitutes your acknowledgment and acceptance of the changes.
- Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
L&A Loyalty Holdings Inc.
888-712-6335
5688 Mission Blvd, Riverside, CA 92509
loyaltyinsures.com
SMS TERMS & CONDITIONS
Effective Date: 11/11/2025
- Agreement to Terms
By visiting our website, signing up through our online forms, or otherwise soliciting the services of L&A Loyalty Holdings Inc (“Company,” “we,” “us,” or “our”), you agree to receive SMS and/or MMS messages from us and to these SMS Terms & Conditions.
- Message Content
Messages may include, but are not limited to:
- Appointment reminders and confirmations
- Account updates or service information
- Promotional offers, discounts, and loyalty rewards
- Policy or document notifications
- Customer service responses
- Consent
By providing your mobile number and opting in, you consent to receive recurring text messages from L&A Loyalty Holdings Inc at the mobile number provided, including automated and marketing messages. Consent is not a condition of purchase. Message and data rates may apply.
- Frequency
Message frequency varies based on your relationship with L&A Loyalty Holdings Inc and the type of services you have requested.
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Potential Fees for SMS Messaging:Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
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Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive. After sending “STOP,” you will receive one final confirmation message to confirm that you have been unsubscribed.
To re-subscribe, you may reply START or contact us directly.
- Help
For help, reply HELP to any message or contact us directly at:
Email: lety@loyaltyinsures.com
Phone: 888-712-6335
Email: lety@loyaltyinsures.com
Phone: 888-712-6335
- Privacy
Your privacy is important to us. Information collected through our SMS program will be used in accordance with our Privacy Policy and will not be shared with unauthorized third parties.
- Supported Carriers
Supported carriers may include but are not limited to AT&T, Verizon, T-Mobile, Sprint, and other major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.
- Changes to Terms
We may update or modify these SMS Terms & Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued participation after such changes constitutes your acceptance of the new terms.